Shipping policy
SHIPPING POLICY
Last updated: August 23, 2026
Thank you for shopping with R.E.P.S. Apparel by Travis Sanders. Please review the following information before placing your order.
MADE-TO-ORDER PRODUCTION
R.E.P.S. Apparel products are made to order and fulfilled by our production partner, CustomCat. Please allow approximately 2–5 business days for your order to be produced before it ships.
Production may take longer during holidays, major sales, severe weather or periods of unusually high demand.
SHIPPING DESTINATIONS
We currently ship within the United States. If shipping is unavailable for your address, you will be notified during checkout.
SHIPPING RATES
Available shipping methods and charges are displayed at checkout before payment is completed.
Our current shipping options may include:
• Standard U.S. shipping: $8
• Expedited U.S. shipping: $15, when available
• Promotional free shipping when clearly stated as part of an active offer
Shipping rates may change based on the order, destination or available carrier service. The rate displayed during checkout is the final applicable rate.
ESTIMATED DELIVERY TIMES
Most U.S. orders should arrive approximately 5–12 business days after the order is placed. This estimate includes production and carrier transit time.
Delivery estimates are not guaranteed. Weekends, holidays, severe weather, carrier disruptions, address problems and unusually high order volume may cause delays.
Choosing expedited shipping only shortens the carrier transit period. It does not eliminate the made-to-order production period.
ORDER TRACKING
When your order ships, a shipping-confirmation email containing tracking information will be sent to the email address provided during checkout.
Please allow up to 48 hours for tracking information to begin showing movement after the shipping label is created.
MULTIPLE PACKAGES
Products within the same order may occasionally be produced or shipped separately. If this happens, you may receive more than one package or tracking number. You will not be charged additional shipping after checkout because an order is divided into multiple shipments.
ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address during checkout. Please carefully review your name, street address, apartment or suite number, city, state and ZIP code before submitting your order.
If you notice an address error, contact us immediately at tstyles86@gmail.com. Because orders may enter production quickly, we cannot guarantee that an address can be changed after an order is submitted.
We are not responsible for delays, failed deliveries or lost packages caused by an incomplete or incorrect address provided by the customer. Additional shipping charges may apply if an order must be reproduced or reshipped because of an address error.
DELAYED, LOST OR STOLEN PACKAGES
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s operations and policies.
If tracking shows no movement for an extended period, please contact us at tstyles86@gmail.com with your order number so we can review the shipment.
If tracking shows that a package was delivered but you cannot locate it, please:
1. Check around the delivery location.
2. Ask household members or neighbors whether they received it.
3. Confirm that the shipping address on your order is correct.
4. Contact the carrier using your tracking number.
5. Contact us if the package still cannot be located.
R.E.P.S. Apparel is not responsible for packages stolen after confirmed delivery. However, we will help review the available tracking information and assist with the next reasonable steps.
RETURNED OR UNDELIVERABLE PACKAGES
Packages may be returned or marked undeliverable because of an incorrect address, missing apartment number, refused delivery or repeated unsuccessful delivery attempts.
If a package is returned or cannot be delivered because of information supplied during checkout, the customer may be responsible for additional production and shipping charges before a replacement can be sent.
ORDER CHANGES AND CANCELLATIONS
Because every product is made to order, production may begin shortly after an order is submitted. Contact us immediately at tstyles86@gmail.com if you need to request a change or cancellation.
We cannot guarantee changes or cancellations after an order has entered production.
CONTACT US
For questions about shipping or an existing order, contact:
R.E.P.S. Apparel by Travis Sanders
Email: tstyles86@gmail.com
Please include your full name and order number so we can assist you efficiently.